Frequently Asked Questions

Find answers to common questions about orders, shipping, returns, and payments at Team Hunter Tackle.

Orders & Cancellations

Can I cancel my order?

Yes, cancel within 24 hours by contacting [email protected]. See our Refund and Returns Policy.

What if I enter the wrong delivery address?

How long does shipping take in the USA?

Shipping takes 5-10 business days after 0-3 business days processing. See our Shipping Policy.

What if I’m not home?

The courier will attempt redelivery or leave the package at a collection point. See our Shipping Policy.

How do I initiate a return?

Contact [email protected] within 30 days with your order number and reason. See our Refund and Returns Policy.

Who pays return shipping?

You are responsible unless the item is faulty, damaged, or incorrect. See our Refund and Returns Policy.

What payment methods are accepted?

We accept PayPal and COD. See our Payment Policy.

What if my payment fails?

Verify details or try another method. Contact [email protected] or your bank. See our Payment Policy.

Is my information secure?

Yes, we use SSL encryption and secure PayPal gateways. See our Privacy Policy.

Can I request data deletion?

Yes, unless required for legal purposes. Contact [email protected].

What if my order hasn’t arrived?

What if I receive a damaged or incorrect product?

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